Job Description
Join San Francisco's dynamic public service team as a Night Shift Administrative Specialist. This critical role supports essential municipal operations during overnight hours, ensuring seamless service delivery for residents. Enjoy competitive compensation, comprehensive benefits, and the opportunity to serve your community while maintaining work-life balance. We value diversity, innovation, and dedication to public excellence.
Responsibilities
- Process and prioritize urgent municipal documents, permits, and records during overnight hours
- Provide real-time citizen support via phone and digital channels for non-emergency inquiries
- Coordinate cross-departmental communications for overnight operations and incident response
- Maintain secure digital records and ensure compliance with government data protocols
- Prepare daily operational reports and analytics for morning leadership review
- Support emergency preparedness protocols and coordinate with on-call personnel
- Train night shift staff on new systems and procedural updates
Qualifications
- Associate's degree or equivalent experience in public administration or related field
- Minimum 2 years of experience in government or municipal operations
- Proficiency with Microsoft Office Suite and government databases (e.g., SF311 systems)
- Valid California driver's license with clean record
- Ability to work independently with minimal supervision during overnight hours
- Strong written and verbal communication skills
- U.S. citizenship or legal authorization to work in government sector
- Ability to obtain and maintain required security clearance