Job Description
Join the City of Raleigh's prestigious government team and build a stable career with exceptional benefits. We're seeking dedicated Night Shift Operations Specialists to ensure critical services continue seamlessly after hours. This remote-friendly role offers unparalleled job security, comprehensive healthcare, and retirement benefits while maintaining work-life balance. Be part of a mission-driven organization that values public service excellence and offers clear career progression paths.
Responsibilities
- Monitor and maintain critical municipal systems during night hours, including infrastructure and public safety networks
- Respond to after-hours emergencies and coordinate with emergency services as first point of contact
- Generate and submit detailed operational reports for morning shift handover
- Ensure compliance with all federal, state, and local government regulations
- Collaborate with cross-departmental teams using secure digital communication platforms
- Conduct routine system checks and preventative maintenance documentation
- Manage incident response protocols and escalate issues according to established procedures
Qualifications
- High school diploma or equivalent; bachelor's degree preferred in Public Administration or related field
- Minimum 2 years experience in government operations, security, or emergency response
- Proficiency with remote collaboration tools and government IT systems
- Valid North Carolina driver's license and ability to pass federal background check
- Ability to work independently with minimal supervision during night shifts
- Strong written and verbal communication skills for report documentation
- Flexibility to work rotating weekends and holidays as required