Job Description
Join the City of Oakland and Serve Your Community! We are currently seeking dedicated individuals to join our team for our Weekend Operations Division.
Are you looking for a stable career with a purpose? The City of Oakland offers a unique opportunity to work in a vital government sector with competitive pay and comprehensive benefits. We are specifically hiring for a Weekend Shift role, perfect for those balancing other commitments or seeking a consistent schedule.
In this role, you will be the face of the City, providing essential administrative and customer support services. If you value public service, possess strong organizational skills, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities
- Provide Exceptional Customer Service: Assist residents and visitors at the front counter and via phone/email regarding city services, forms, and inquiries.
- Administrative Support: Manage filing, data entry, and document processing to ensure accurate records for the department.
- Weekend Operations: Cover weekend shifts (Saturday and Sunday) ensuring office operations remain seamless and responsive to public needs.
- Office Management: Maintain a clean, organized, and professional work environment, including light cleaning duties and equipment maintenance.
- Process Transactions: Assist with the issuance of permits, processing applications, and collecting fees accurately.
- Collaboration: Work closely with permanent staff to ensure continuity of services and accurate information transfer.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree preferred.
- Experience: Minimum of 1-2 years of experience in administrative support, customer service, or government operations.
- Availability: Must be available to work weekends (Saturday and Sunday) consistently.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software systems quickly.
- Communication: Excellent verbal and written communication skills with the ability to interact professionally with diverse populations.
- Reliability: Proven track record of punctuality and dependability in a professional setting.