Job Description
Join our award-winning team at Durham County DMV Services and launch your career in public service! We're offering a comprehensive paid training program for motivated individuals seeking stable employment with growth opportunities. No prior DMV experience required – we provide all necessary training to help you succeed in this rewarding customer-facing role. Enjoy competitive pay, full benefits, and the chance to serve your community while building valuable skills.
As a valued team member, you'll receive:
- 4-week paid training program covering DMV regulations, systems, and protocols
- Comprehensive health, dental, and vision insurance
- 401(k) with company matching
- Paid time off and holiday schedule
- Opportunities for advancement within the department
Start your journey with us today and become an essential part of North Carolina's transportation network!
Responsibilities
- Provide exceptional customer service to DMV visitors via in-person, phone, and digital channels
- Process driver's license, vehicle registration, and ID applications accurately
- Explain DMV regulations, fees, and requirements clearly to customers
- Maintain detailed records using specialized DMV software systems
- Resolve customer inquiries and complaints efficiently with empathy
- Verify documents and ensure compliance with state regulations
- Collaborate with team members to optimize service workflows
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems quickly
- Ability to remain calm under pressure in fast-paced environments
- Attention to detail with high accuracy in data entry
- Valid North Carolina driver's license or ability to obtain one
- Pass background check and drug screening
- Willingness to work flexible hours including some weekends