Job Description
Join Virginia's premier public service agency with our comprehensive paid training program for DMV Customer Service Representatives! No prior experience required – we provide all necessary training to launch your career in public service. Enjoy competitive pay, comprehensive benefits, and the opportunity to serve your community while building valuable skills.
Our Richmond location offers a supportive team environment with flexible scheduling options. This role is ideal for career changers, recent graduates, and individuals seeking stable government employment with growth potential. Apply today to start your journey with the Virginia DMV!
Responsibilities
- Process vehicle registrations, titles, and driver license applications with accuracy
- Provide exceptional customer service via in-person, phone, and digital channels
- Utilize specialized DMV software and systems to manage transactions
- Resolve customer inquiries regarding DMV policies and procedures
- Assist with administrative tasks including document processing and filing
- Maintain compliance with state regulations and security protocols
- Collaborate with team members to ensure efficient service delivery
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Ability to multitask in a fast-paced environment
- Customer service mindset with problem-solving aptitude
- Valid Virginia driver's license (required upon hire)
- Pass background check and drug screening
- Commitment to completing paid training program (4 weeks)