Job Description
Join our award-winning team in Lexington, KY as a DMV Customer Service Representative with comprehensive paid training! We're seeking motivated individuals to serve our community while building a rewarding career in public service. No prior experience required – we provide everything you need to succeed.
Enjoy competitive pay, comprehensive benefits, and a supportive work environment. This is your opportunity to gain valuable skills while making a real difference in people's lives. Apply today and start your journey with us!
Responsibilities
- Process DMV transactions including license renewals, vehicle registrations, and title applications
- Provide exceptional customer service via phone, in-person, and digital channels
- Maintain accurate records using proprietary DMV software systems
- Resolve customer inquiries and resolve issues efficiently
- Adhere to all state and federal DMV regulations and procedures
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to maintain compliance and enhance skills
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to handle confidential information with discretion
- Basic computer proficiency and willingness to learn new software
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods (for in-person roles)
- Pass background check and drug screening
- Must be authorized to work in the United States