Job Description
Join the Social Security Administration's Austin office as a Part-Time Administrative Specialist and make a meaningful impact in serving our community. This flexible 20-hour/week position offers the opportunity to contribute to federal operations while maintaining work-life balance. You'll support critical public services in a dynamic team environment with competitive benefits.
We're seeking detail-oriented professionals passionate about public service. This role provides direct exposure to federal operations while accommodating academic pursuits or other commitments. Enjoy the prestige of federal employment with Austin's vibrant lifestyle.
Responsibilities
- Process and verify public benefit applications with 99% accuracy
- Manage confidential case files and maintain digital records
- Respond to public inquiries via phone/email with professional demeanor
- Coordinate with federal agencies on documentation requirements
- Prepare routine reports and correspondence in compliance with federal guidelines
- Support outreach initiatives for vulnerable populations
- Operate specialized government software systems
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years administrative experience in customer service
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Ability to pass federal background check
- Strong written and verbal communication skills
- Experience handling confidential data with discretion
- Ability to work independently with minimal supervision
- Knowledge of federal regulations (FISMA, HIPAA) preferred