Job Description
Join the U.S. Department of Veterans Affairs as a Part-Time Administrative Specialist in Cleveland. This role offers the opportunity to serve our nation's heroes while gaining valuable federal experience. Enjoy competitive pay, flexible scheduling, and comprehensive benefits including retirement plans and health insurance. Our Cleveland facility is committed to excellence in veteran care, and we seek dedicated professionals to support our mission.
Responsibilities
- Process veteran benefit applications with 99% accuracy and within SLA requirements
- Manage electronic health records and ensure HIPAA compliance
- Coordinate patient scheduling and correspondence for 50+ daily appointments
- Assist with veteran outreach programs and community engagement initiatives
- Maintain detailed documentation using VA-specific software systems
- Collaborate with multi-disciplinary teams to improve service delivery
- Support quality assurance audits and process improvement projects
Qualifications
- Minimum 2 years administrative experience in healthcare or federal setting
- Proficient in Microsoft Office Suite and electronic health record systems
- VA Form 10-2850c application completion required
- Ability to obtain and maintain a government security clearance
- Strong attention to detail with demonstrated data entry accuracy
- Excellent written and verbal communication skills
- Knowledge of veteran benefits programs preferred
- Ability to work 20-25 hours per week with flexible scheduling