Job Description
Join our dedicated team at the U.S. Department of Veterans Affairs Austin Regional Office and contribute to serving our nation's heroes. We're seeking a highly motivated Part-Time Administrative Specialist to support critical veteran services with precision and compassion. This flexible position offers the opportunity to make a meaningful impact while maintaining work-life balance in Austin's vibrant community.
Responsibilities
- Process and verify veteran benefit applications with meticulous attention to detail
- Coordinate scheduling for veteran appointments and medical consultations
- Maintain confidential records using VA's secure digital systems
- Respond to veteran inquiries via phone, email, and in-person channels
- Assist with outreach initiatives for underserved veteran populations
- Collaborate with healthcare providers on case management documentation
- Support facility operations through inventory management and supply coordination
Qualifications
- U.S. citizenship (required for federal employment)
- Proficiency in Microsoft Office Suite and VA-specific software
- Minimum 2 years administrative experience in customer service
- Ability to handle sensitive information with discretion
- Strong organizational skills with multi-tasking capabilities
- Basic knowledge of veteran benefits programs preferred
- Valid Texas driver's license (for occasional travel requirements)
- Pass federal background investigation