Job Description
Join Baltimore County's dynamic team as a Part-Time Case Specialist! We're seeking dedicated professionals to support our public service initiatives with flexible scheduling. This role offers meaningful impact in our community while providing valuable experience in government operations. Enjoy competitive pay, comprehensive training, and the satisfaction of serving Maryland residents.
Responsibilities
- Process and document constituent requests for public assistance programs
- Conduct eligibility verification for state-funded benefits
- Maintain accurate case records in county database systems
- Coordinate with state agencies for cross-program compliance
- Provide clear guidance to clients on application procedures
- Compile monthly performance reports for departmental review
- Assist with special projects during peak processing periods
Qualifications
- Associate's degree in Public Administration or related field
- Minimum 1 year experience in customer service or case management
- Proficiency with Microsoft Office Suite and database systems
- Excellent communication and interpersonal skills
- Ability to handle sensitive information with confidentiality
- Valid Maryland driver's license (required for occasional travel)
- U.S. citizenship and ability to pass federal background check
- Bi-lingual Spanish/English preferred