Job Description
Join our dynamic team at the North Carolina DMV and become a vital resource for Raleigh residents. We're seeking a Part-Time Customer Service Representative to deliver exceptional service in a fast-paced environment. This role offers flexible hours and the opportunity to make a direct impact on your community while gaining valuable government sector experience.
Why Join Us?
- Competitive hourly pay with no evenings or weekends
- Comprehensive training provided
- Clear pathways to full-time opportunities
- Supportive team environment
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers with accuracy
- Provide clear guidance on DMV regulations, fees, and documentation requirementsResolve customer inquiries via phone, email, and in-person interactions
- Utilize DMV software systems to manage transactions and maintain records
- Collaborate with team members to streamline service workflows
- Uphold strict confidentiality standards for sensitive customer data
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or administrative experience
- Proficient with Microsoft Office Suite and database systems
- Excellent verbal and written communication skills
- Ability to multitask in a high-volume setting
- Valid North Carolina driver's license
- Basic knowledge of DMV procedures preferred