Job Description
Join Louisiana's premier public service agency as a Part-Time DMV Customer Service Representative! We're seeking a dynamic professional to deliver exceptional service to Baton Rouge residents. This role offers flexible hours while making a tangible impact in our community. If you thrive in fast-paced environments and possess exceptional communication skills, apply today to start your rewarding career journey with us.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers with precision
- Provide accurate information on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries via phone, email, and in-person interactions
- Utilize state-specific software to manage transactions and maintain records
- Uphold strict confidentiality standards when handling sensitive personal data
- Collaborate with team members to optimize service delivery workflows
- Conduct quality assurance checks on processed applications
Qualifications
- High school diploma or equivalent required; college degree preferred
- Minimum 1 year customer service experience in a high-volume setting
- Proficiency in Microsoft Office Suite and basic data entry
- Exceptional verbal communication and active listening skills
- Ability to remain calm under pressure during peak service periods
- Strong attention to detail with document verification capabilities
- Must pass state background check and fingerprinting
- Valid Louisiana driver's license required