Job Description
Join our dynamic team at Virginia Beach Municipal Services as a Part-Time DMV Customer Service Representative! We're seeking friendly, detail-oriented professionals to deliver exceptional service to residents processing vehicle registration, driver's licenses, and related transactions. Enjoy flexible hours while making a tangible impact in our community.
This role is perfect for students, career changers, or those seeking work-life balance. We offer competitive pay, comprehensive training, and a supportive environment where your contributions are valued. Help us streamline Virginia Beach's DMV operations while gaining valuable public sector experience.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers with precision
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Utilize specialized software to verify applicant eligibility and process transactions
- Maintain accurate digital and physical records of all customer interactions
- Resolve customer inquiries regarding DMV policies and procedures
- Assist with special events and mobile DMV services as needed
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience in fast-paced environment
- Proficiency in Microsoft Office Suite and basic data entry
- Strong verbal communication and conflict resolution skills
- Ability to multitask while maintaining attention to detail
- Valid Virginia driver's license with clean record
- Ability to work flexible shifts including weekends