Job Description
Join our award-winning team at the New Jersey Motor Vehicle Commission in Jersey City! We're seeking enthusiastic Part-Time Customer Service Representatives to deliver exceptional service to our diverse community. This role offers flexible hours and the opportunity to make a tangible impact while supporting vital state services. Our modern facility features competitive compensation, comprehensive training, and a supportive team environment. If you're passionate about helping others and thrive in dynamic settings, apply today to start your rewarding career with NJ MVC!
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers with accuracy
- Provide clear guidance on DMV procedures, documentation requirements, and fee structures
- Resolve customer inquiries regarding traffic violations, insurance compliance, and testing protocols
- Maintain organized digital records using our secure DMV database system
- Collaborate with team members to ensure seamless service delivery during peak hours
- Uphold strict confidentiality protocols while handling sensitive customer information
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service experience in fast-paced environments
- Proficiency with Microsoft Office Suite and database management systems
- Excellent verbal communication skills in English and Spanish (bilingual a plus)
- Ability to multitask while maintaining attention to detail
- Valid New Jersey driver's license with clean driving record
- Ability to pass background check and fingerprinting