Job Description
Join our dynamic team at the Ohio Department of Transportation and make a difference in your community! We're seeking passionate Part-Time DMV Customer Service Representatives to assist residents with vehicle registrations, driver's licenses, and titling services. This role offers flexible hours while delivering exceptional service to Ohio citizens.
Enjoy a supportive environment with comprehensive training, competitive pay, and the opportunity to serve your city. Perfect for students, retirees, or those seeking supplemental income. Apply today to start your rewarding career in public service!
Responsibilities
- Process vehicle registrations, title applications, and driver's license transactions with accuracy
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Maintain organized digital and physical records of customer interactions
- Resolve customer inquiries regarding DMV procedures and status updates
- Collaborate with team members to ensure efficient office operations
- Utilize state-specific software for transaction processing and data entry
- Uphold strict confidentiality and compliance with privacy regulations
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience in a fast-paced environment
- Proficiency in Microsoft Office Suite and data entry systems
- Strong communication skills with ability to explain complex procedures simply
- Ability to multitask and prioritize tasks during peak hours
- Valid Ohio driver's license with clean driving record
- Basic knowledge of state DMV regulations preferred
- Ability to work 20-25 hours per week including weekends