Job Description
Join our dynamic team at the New York State DMV as a Part-Time Customer Service Representative in Buffalo! This rewarding role allows you to serve your community while gaining valuable experience in public service. We offer competitive pay, flexible scheduling, and comprehensive training to ensure your success. Help streamline vehicle registration, driver licensing, and provide exceptional service to New Yorkers every day. Perfect for students, career-changers, or those seeking supplemental income with purpose.
Responsibilities
- Process vehicle registrations, title transfers, and driver license applications with accuracy
- Provide clear guidance on DMV regulations, requirements, and procedures
- Utilize DMV systems to verify customer information and documentation
- Resolve customer inquiries efficiently while maintaining professional demeanor
- Assist with payment processing and fee calculations
- Collaborate with team members to ensure seamless service delivery
- Adhere to strict confidentiality and data security protocols
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Detail-oriented with high accuracy in data entry
- Valid New York State driver's license
- Ability to work flexible hours including weekends