Job Description
Join Wisconsin's premier transportation agency as a DMV Customer Service Representative! We're seeking friendly professionals to deliver exceptional service to residents across Milwaukee County. Enjoy weekly pay, comprehensive benefits, and a supportive team environment where your growth is prioritized. Help Wisconsinites navigate licensing, registration, and vehicle services with confidence and care.
Responsibilities
- Process driver's licenses, ID cards, vehicle registrations, and title transactions with precision
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries via in-person, phone, and digital channels
- Maintain accurate records using WisDOT's proprietary systems
- Collaborate with team members to optimize customer flow and efficiency
- Adhere to all security protocols and confidentiality standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Strong communication and problem-solving skills
- Proficiency with office software (MS Office Suite)
- Ability to multitask in a fast-paced environment
- Valid Wisconsin driver's license or ability to obtain within 30 days
- Pass background check and drug screening