Job Description
Join the Texas Motor Vehicle Services team and make a difference in your community! We're seeking passionate Customer Service Representatives to serve El Paso residents at our busy DMV office. Enjoy competitive pay, comprehensive benefits, and an exclusive $2,500 sign-on bonus for qualified applicants. Help Texans navigate vehicle registrations, license renewals, and essential services while building a stable career in public service. No experience necessary – we provide paid training!
Responsibilities
- Assist customers with driver's license renewals, vehicle registrations, and title transfers
- Process payments and maintain accurate transaction records
- Provide clear guidance on DMV policies and documentation requirements
- Resolve customer inquiries with patience and professionalism
- Collaborate with team members to ensure efficient office operations
- Utilize DMV software systems to process applications accurately
- Maintain organized files and confidential customer information
Qualifications
- High school diploma or equivalent required
- Strong communication skills in English and Spanish (bilingual preferred)
- Basic computer proficiency with ability to learn new systems
- Customer service or administrative experience a plus
- Ability to multitask in a fast-paced environment
- Detail-oriented with strong organizational skills
- Must pass background check and drug screening
- Valid Texas driver's license required