Job Description
Join our award-winning team at San Diego County Motor Vehicle Services and make a difference in your community! We're seeking passionate part-time Customer Service Representatives to deliver exceptional service at our bustling DMV locations. This role offers flexible scheduling (20-30 hours/week) with competitive pay and comprehensive training. If you thrive in fast-paced environments and enjoy helping people navigate essential government services, we encourage you to apply today.
Responsibilities
- Process vehicle registrations, title transfers, and driver's license applications with accuracy and efficiency
- Provide clear guidance on DMV regulations, documentation requirements, and fee structures
- Maintain organized records using proprietary software and ensure data integrity
- Resolve customer inquiries regarding vehicle codes, insurance requirements, and compliance issues
- Collaborate with team members to optimize service workflows and reduce wait times
- Uphold strict confidentiality standards when handling sensitive personal information
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year customer service experience in high-volume settings
- Proficiency with Microsoft Office Suite and ability to learn proprietary systems quickly
- Strong communication skills with ability to explain complex policies simply
- California DMV knowledge or willingness to complete certification training
- Ability to work flexible shifts including evenings and weekends
- Valid California driver's license and clean driving record