Job Description
Join our dynamic team as a Part-Time DMV Customer Service Representative in Los Angeles! We're seeking energetic individuals passionate about delivering exceptional service to our diverse community. This role offers flexible hours while allowing you to make a tangible impact on residents' daily lives. Enjoy a supportive environment with competitive compensation and opportunities for growth within California's premier public service agency.
Responsibilities
- Provide in-person and virtual assistance for driver's licenses, vehicle registration, and ID services
- Process transactions accurately while maintaining strict confidentiality of customer data
- Resolve inquiries regarding DMV regulations, fees, and documentation requirements
- Utilize specialized software to manage appointments and update customer records
- Collaborate with cross-functional teams to streamline service delivery
- Uphold compliance with state regulations and accessibility standards
Qualifications
- High school diploma or equivalent with 1+ years customer service experience
- Proficiency in English with bilingual Spanish skills strongly preferred
- Exceptional communication and conflict resolution abilities
- Basic computer literacy and data entry skills
- Ability to work flexible shifts including weekends and evenings
- Valid California driver's license with clean record
- Pass background check and fingerprinting process