Job Description
Join California's premier public service agency as a Part-Time DMV Customer Service Representative! We're seeking passionate individuals to deliver exceptional service to San Diego residents at our Harbor Drive location. This flexible role offers competitive pay, comprehensive training, and the opportunity to make a direct impact on your community. Help streamline vehicle registration, licensing, and titling processes while building rewarding customer relationships. Ideal for students, career-changers, or those seeking supplemental income with a stable government employer.
Responsibilities
- Process vehicle registration, license renewals, and title transactions with accuracy and efficiency
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries via phone, in-person, and digital channels
- Maintain organized records using DMV proprietary software systems
- Uphold strict confidentiality standards for personal and vehicle information
- Collaborate with team members to optimize customer flow and service quality
- Support special events and outreach programs as needed
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency with basic computer applications (MS Office, databases)
- Valid California driver's license
- Ability to stand for extended periods and lift 15 lbs
- Bilingual English/Spanish preferred
- Ability to pass background check and drug screening
- Flexible availability including weekends and evenings