Job Description
Join our dynamic team at Riverside County DMV Services as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to provide exceptional service to our community while supporting critical DMV operations. This flexible opportunity offers competitive pay, comprehensive training, and the chance to make a tangible impact in Riverside residents' lives. Perfect for students, career changers, or those seeking work-life balance!
Why Work With Us?
- Competitive hourly pay with weekly paychecks
- Flexible scheduling (20-25 hours/week)
- Free on-the-job DMV certification training
- Career advancement opportunities
- Supportive team environment
Responsibilities
- Process driver's license and vehicle registration transactions with accuracy
- Provide clear guidance on DMV regulations and documentation requirements
- Efficiently manage customer queues and appointment systems
- Utilize DMV software to process payments and maintain records
- Resolve customer inquiries regarding fees, tests, and procedures
- Assist with bilingual services when needed (Spanish preferred)
- Maintain organized workspace and confidential customer files
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong computer proficiency with MS Office Suite
- Excellent verbal communication skills
- Ability to multitask in fast-paced environments
- Detail-oriented with high accuracy standards
- Valid California driver's license required
- Spanish bilingual skills strongly preferred