Job Description
Join a stable federal career with the U.S. Department of Veterans Affairs in Oakland, CA. We're urgently seeking part-time Administrative Specialists to support critical veteran services. Enjoy competitive benefits, flexible scheduling, and impactful work in a mission-driven environment. No prior federal experience required! Training provided.
Responsibilities
- Process and maintain veteran benefit documentation with 99% accuracy
- Coordinate with federal agencies using VA-specific systems (VBA, VHA)
- Respond to veteran inquiries via phone, email, and in-person channels
- Manage scheduling for veteran appointments and outreach events
- Prepare reports on program performance and veteran satisfaction metrics
- Ensure compliance with federal privacy regulations (HIPAA, FERPA)
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year administrative/customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background check
- Strong communication skills (English/Spanish bilingual a plus)
- U.S. citizenship required
- Ability to work 20-25 hours weekly (flexible shifts)