Job Description
Are you looking for a meaningful career with job security and flexibility? The Department of Veterans Affairs (VA) is seeking a dedicated Part-Time Federal Benefits Advisor to join our Kansas City team. In this pivotal role, you will serve as a trusted advocate for veterans, helping them navigate the complex landscape of federal benefits and healthcare services. We offer a supportive work environment, comprehensive federal benefits, and a schedule designed to help you achieve work-life balance.
About the Role
As a Federal Benefits Advisor, you will be the first point of contact for veterans seeking assistance. You will conduct intake interviews, determine eligibility for services, and connect veterans with the appropriate resources. This position is ideal for those seeking a part-time schedule without compromising on professional impact.
Responsibilities
- Conduct comprehensive intake interviews to assess the healthcare and benefits needs of veterans.
- Review medical records and service files to determine eligibility for VA programs and services.
- Provide accurate information regarding federal benefits, including disability compensation, pension, and vocational rehabilitation.
- Facilitate referrals to internal specialists, community partners, and healthcare providers as needed.
- Maintain strict confidentiality and compliance with HIPAA regulations and VA policies.
- Document all client interactions and outcomes accurately in the Electronic Health Record (EHR).
- Collaborate with interdisciplinary teams to ensure holistic veteran care.
Qualifications
- U.S. Citizenship is required for most federal positions.
- High School Diploma or GED equivalent; Associate’s degree or Bachelor’s degree preferred.
- Strong knowledge of federal benefits programs and the VA healthcare system.
- Excellent communication skills, both verbal and written, with a focus on empathy and clarity.
- Ability to work independently and manage a high volume of client inquiries.
- Proficiency in Microsoft Office Suite and electronic case management systems.
- Ability to pass a mandatory background check and security clearance investigation.