Job Description
Join the Social Security Administration's Columbus office as a Part-Time Federal Claims Processor. This rewarding role supports our mission to deliver critical benefits to Americans nationwide. Enjoy flexible scheduling, federal benefits eligibility, and the opportunity to make a direct impact on citizens' lives while working in a collaborative, mission-driven environment.
As a key member of our benefits administration team, you'll handle sensitive claim information with precision and compassion. We offer competitive compensation, professional development opportunities, and a supportive workplace culture dedicated to public service excellence.
Responsibilities
- Process and adjudicate federal benefit claims with strict adherence to SSA regulations and privacy standards
- Review documentation for accuracy and completeness, ensuring compliance with federal guidelines
- Communicate claim status updates to beneficiaries via phone and written correspondence
- Maintain detailed case records in secure federal databases
- Collaborate with cross-functional teams to resolve complex claim inquiries
- Participate in quarterly compliance audits and process improvement initiatives
Qualifications
- U.S. citizenship required (federal employment mandate)
- Minimum 2 years administrative experience in claims processing or benefits administration
- Proficiency with Microsoft Office Suite and data entry systems
- Ability to handle confidential information with discretion and integrity
- Strong written and verbal communication skills
- Basic knowledge of federal regulations (FISMA, HIPAA) preferred
- Flexibility to work 20-25 hours per week, including occasional overtime