Job Description
Join the Social Security Administration as a Part-Time Federal Claims Specialist in Miami. This rewarding opportunity allows you to serve the community while enjoying flexible hours and competitive benefits. You'll process retirement and disability claims with precision, ensuring Americans receive their entitled benefits. Ideal for students, career changers, or those seeking supplemental income. Work in a supportive federal environment with professional development opportunities and a comprehensive benefits package including health insurance and retirement plans.
Responsibilities
- Process and adjudicate Social Security retirement/disability claims with 99% accuracy
- Conduct client interviews to verify eligibility and documentation
- Utilize SSA systems (eBENEFITS, SAWSS) for claim tracking
- Explain complex benefit regulations to claimants in clear terms
- Collaborate with medical/vocational experts for disability evaluations
- Maintain strict confidentiality of sensitive personal data
- Generate monthly performance reports for management review
Qualifications
- U.S. citizenship required
- Associate's degree or 2+ years federal claims processing experience
- Proficiency in Microsoft Office Suite and database systems
- Ability to pass federal background investigation
- Strong analytical skills with attention to detail
- Excellent written and verbal communication skills
- Knowledge of SSA regulations (Blue Book) preferred
- Spanish bilingual capability highly desirable