Job Description
Join the Social Security Administration as a Part-Time Clerk and contribute to serving America's seniors and disabled citizens. This flexible position offers the opportunity to gain valuable federal experience while maintaining work-life balance in the heart of New York City. You'll be part of a mission-driven team dedicated to delivering critical benefits to those who rely on them.
Responsibilities
- Process and verify Social Security benefit applications with precision
- Assist beneficiaries with inquiries via phone and in-person interactions
- Maintain accurate electronic and paper records using federal systems
- Support data entry and document management tasks
- Collaborate with cross-functional teams to resolve case discrepancies
- Adhere to strict confidentiality and HIPAA compliance standards
- Participate in ongoing training on federal regulations and procedures
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year clerical or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and data accuracy skills
- Ability to pass federal background check
- Excellent communication skills in English
- Ability to work 20-25 hours per week (flexible scheduling available)