Job Description
Join the Social Security Administration as a Part-Time Clerk in Charlotte and serve your community while building a stable career. This federal role offers competitive pay, flexible scheduling, and comprehensive benefits including health insurance and retirement plans. Work in a supportive environment where your attention to detail and customer service skills directly impact citizens' lives.
As a vital member of our administrative team, you'll handle sensitive information with precision and professionalism while supporting SSA's mission of delivering critical social security services. This position is ideal for students, career changers, or those seeking work-life balance without compromising on job security and growth opportunities.
Responsibilities
- Process and verify social security applications with meticulous attention to detail
- Provide exceptional customer service via phone, email, and in-person inquiries
- Maintain accurate digital and physical records using secure federal systems
- Assist with data entry, filing, and document management procedures
- Collaborate with cross-functional teams to resolve client issues efficiently
- Support outreach programs and community education initiatives
- Adhere to strict federal privacy and security protocols
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or equivalent (college preferred)
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite and data entry systems
- Ability to pass federal background check and security clearance
- Strong written and verbal communication skills
- Detail-oriented with ability to handle confidential information
- Flexibility to work occasional evenings or weekends during peak periods