Job Description
Join the Social Security Administration as a Part-Time Federal Clerk and serve Oakland's community with purpose. This flexible role offers the unique opportunity to contribute to federal operations while maintaining work-life balance. Ideal for students, parents, or career changers seeking meaningful part-time employment. Enjoy competitive pay, comprehensive benefits, and training opportunities within one of America's most respected federal agencies.
Responsibilities
- Process and verify citizen applications for Social Security benefits with precision
- Manage confidential client data using federal systems (e.g., SSA-MSR)
- Respond to in-person and telephonic inquiries regarding eligibility requirements
- Prepare accurate correspondence and administrative documentation
- Collaborate with cross-functional teams to resolve complex cases
- Maintain strict compliance with federal privacy regulations (HIPAA, FOIA)
Qualifications
- US citizenship required
- High school diploma or equivalent (college preferred)
- Minimum 1 year clerical or customer service experience
- Proficiency in Microsoft Office Suite and data entry
- Ability to pass federal background check and security clearance
- Strong attention to detail and confidentiality skills
- Excellent verbal/written communication abilities