Job Description
Join a stable federal career with the U.S. Department of Veterans Affairs! We're seeking a part-time Remote Clerk to support our Tampa-based team with flexible hours and comprehensive benefits. This role offers job security, competitive pay, and the opportunity to make a meaningful impact while working remotely. Enjoy the stability of federal employment with a 20-hour weekly schedule.
Responsibilities
- Process and maintain accurate veteran benefit records using federal databases
- Provide exceptional customer service via phone and email to veterans and their families
- Assist with administrative tasks including document scanning, filing, and data entry
- Comply with federal regulations and privacy standards (HIPAA, FERPA)
- Collaborate with cross-functional teams to resolve benefit inquiries
- Generate weekly reports on case status and workload metrics
Qualifications
- U.S. citizenship required
- Minimum 1 year administrative/clerical experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background check and fingerprinting
- Strong attention to detail with 10-key typing skills
- Excellent written and verbal communication skills
- Experience with federal benefit systems preferred