Job Description
Join the prestigious U.S. Department of Veterans Affairs as a Part-Time Clerk Specialist in Cleveland. Serve our nation's heroes while enjoying flexible hours and competitive federal benefits. This role supports critical veteran service operations with ample growth opportunities within one of America's most respected agencies.
Responsibilities
- Process veteran benefit applications and documentation with 99.8% accuracy
- Manage confidential records in compliance with federal privacy regulations
- Coordinate with VA medical facilities and community partners
- Provide exceptional customer service via phone, email, and in-person
- Maintain digital and physical filing systems using VA protocols
- Assist with veteran outreach events and program enrollment
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year clerical or customer service experience
- Proficiency in Microsoft Office Suite and VA databases
- Ability to obtain and maintain federal background clearance
- Strong attention to detail and organizational skills
- Experience working with veterans or vulnerable populations
- Valid Ohio driver's license (if travel required)