Job Description
Join the Social Security Administration as a Part-Time Federal Clerk Specialist in Raleigh, NC. This role offers flexible hours while supporting critical federal services for North Carolina residents. You'll be part of a mission-driven team dedicated to delivering exceptional service and maintaining program integrity.
As a key contributor to our Raleigh office, you'll handle sensitive documents with precision and professionalism. This position provides an excellent opportunity to gain federal experience while maintaining work-life balance through a part-time schedule. We offer competitive pay, comprehensive benefits, and a supportive work environment.
Responsibilities
- Process and verify Social Security applications with meticulous attention to detail
- Manage confidential client records and ensure compliance with federal privacy regulations
- Assist beneficiaries with inquiries regarding retirement, disability, and survivor benefits
- Prepare and maintain accurate documentation for case files
- Collaborate with cross-functional teams to resolve complex case issues
- Conduct data entry and maintain electronic records systems
- Support public outreach initiatives to enhance service accessibility
Qualifications
- U.S. citizenship required
- High school diploma or equivalent; college degree preferred
- Minimum 1 year experience in clerical or customer service roles
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to handle sensitive information with discretion and professionalism
- Strong communication skills and customer service orientation
- Ability to pass federal background check and security clearance
- Availability to work 20-25 hours per week with flexible scheduling