Job Description
Join the Social Security Administration as a Part-Time Federal Clerk Specialist in Cleveland, OH. This premium opportunity allows you to serve the public while enjoying a flexible schedule and competitive benefits. You'll be part of a mission-driven team dedicated to delivering critical services to our community. Ideal for students, professionals seeking work-life balance, or those transitioning into federal service. Enjoy comprehensive training, career advancement pathways, and the prestige of federal employment.
Responsibilities
- Process and verify Social Security benefit applications with meticulous attention to detail
- Assist clients with inquiries via phone, email, and in-person interactions
- Maintain accurate digital and physical records following federal protocols
- Collaborate with cross-functional teams to resolve complex cases
- Ensure compliance with privacy regulations (HIPAA, Privacy Act)
- Support administrative tasks including scheduling and document management
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or equivalent (college preferred)
- Minimum 1 year clerical or customer service experience
- Proficiency in Microsoft Office Suite and data entry systems
- Strong communication skills with diverse populations
- Ability to pass federal background check and fingerprinting
- Detail-oriented with ability to manage multiple priorities