Job Description
Are you a detail-oriented professional passionate about securing the financial futures of federal employees? The National Federal Benefits Administration is seeking a dedicated Part-Time Pension Plan Specialist to join our dynamic team in Sacramento, California. In this pivotal role, you will play a crucial part in administering retirement plans and ensuring compliance with federal regulations, helping retirees navigate their pension benefits with ease and confidence.
We offer a flexible work environment, competitive hourly rates, and the opportunity to make a tangible impact on the lives of public servants. If you have a strong background in government benefits and exceptional customer service skills, we want to hear from you.
Responsibilities
- Manage and process pension plan applications and inquiries for federal retirees with precision and efficiency.
- Conduct thorough reviews of retirement documentation to ensure accuracy and compliance with FERS and CSRS guidelines.
- Provide exceptional customer service via phone and email, assisting retirees in understanding their benefits and eligibility.
- Maintain accurate and up-to-date records of all pension transactions and beneficiary information in our secure database systems.
- Collaborate with the payroll and HR departments to resolve complex pension discrepancies and benefit calculations.
- Stay updated on federal legislation and policy changes affecting pension plans to ensure regulatory compliance.
Qualifications
- High school diploma or GED required; Associate’s degree or Bachelor’s degree in Finance, Human Resources, or Public Administration is preferred.
- Previous experience working with federal benefits, retirement plans, or the Social Security Administration is highly desirable.
- Strong knowledge of FERS (Federal Employees Retirement System) and CSRS (Civil Service Retirement System) regulations.
- Excellent verbal and written communication skills with the ability to explain complex financial concepts to a non-technical audience.
- Proficiency in Microsoft Office Suite, specifically Excel, and experience with CRM or database management software.
- Must be able to work part-time hours (e.g., 20-30 hours per week) and adhere to strict deadlines.