Job Description
Are you a detail-oriented professional with a passion for helping federal retirees?
The Federal Benefits Administration is seeking a dedicated Part-Time Pension Specialist to join our dynamic team in Charlotte, North Carolina.
In this role, you will play a crucial part in ensuring the smooth and accurate processing of federal pension claims, providing exceptional service to our beneficiaries, and maintaining strict compliance with federal regulations. We offer a flexible work schedule and a supportive environment where your contributions make a real impact.
Why Join Us?
• Impactful Work: Directly assist federal employees in securing their financial future.
• Flexible Schedule: Enjoy the work-life balance of a part-time role.
• Professional Growth: Opportunity to expand your knowledge in federal benefits administration.
Responsibilities
- Review and process pension applications and retirement claims with high accuracy.
- Respond to inquiries from federal retirees regarding benefit eligibility and calculations.
- Assist in the preparation of necessary documentation for the Office of Personnel Management (OPM).
- Maintain and update accurate electronic and physical records of all pension cases.
- Collaborate with the team to identify trends and improve service delivery processes.
- Ensure strict adherence to federal privacy laws and data security protocols.
Qualifications
- High school diploma or GED; Associate’s degree in Finance, HR, or a related field is preferred.
- Minimum of 2 years of experience in pension administration, benefits administration, or federal customer service.
- Strong understanding of federal retirement systems and OPM regulations.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and pension management software.
- Ability to work independently and manage time effectively in a part-time capacity.