Job Description
Join the mission to serve our nation's heroes at the Milwaukee VA Medical Center. We're seeking a dedicated Part-Time Federal Program Assistant to support critical veteran services. This position offers flexible hours (20-25 hrs/week) while providing meaningful work in a stable government environment. Enjoy competitive pay, federal benefits eligibility, and the satisfaction of directly impacting veteran care coordination.
Responsibilities
- Support veteran benefit enrollment processes and documentation
- Coordinate with healthcare providers for care plan implementation
- Maintain accurate records in federal databases (VA VISTA, CPRS)
- Assist veterans with benefit inquiries and appointment scheduling
- Prepare reports on program outcomes and veteran satisfaction metrics
- Collaborate with community partners for veteran outreach initiatives
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college preferred)
- 1+ years administrative/customer service experience
- Proficiency in Microsoft Office Suite and data entry systems
- Ability to obtain and maintain VA background clearance
- Strong written communication and organizational skills
- Experience with government databases (VA/Federal systems preferred)