Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs is seeking a dynamic Part-Time Federal Program Specialist to support our Tampa Bay operations. This flexible role (20-25 hours/week) offers the unique opportunity to make a direct impact while maintaining work-life balance. You'll work alongside dedicated professionals in a mission-driven environment with competitive benefits including federal health insurance and retirement plans.
Responsibilities
- Process veteran benefit applications with 100% accuracy and timeliness
- Provide exceptional customer service to veterans and their families via phone/email
- Maintain confidential records in federal compliance systems
- Collaborate with cross-functional teams on program initiatives
- Conduct eligibility verification for VA benefits programs
- Generate monthly performance reports using federal databases
Qualifications
- U.S. citizenship required
- Associate's degree or 2+ years federal program experience
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Ability to obtain and maintain federal background clearance
- Exceptional communication and problem-solving skills
- Knowledge of VA benefits systems preferred