Job Description
Join our mission to serve America's heroes as a Part-Time Federal Specialist in Sacramento. This rewarding opportunity allows you to contribute to veteran services while maintaining work-life balance. Enjoy competitive federal benefits, flexible scheduling, and a collaborative environment dedicated to excellence. Perfect for students, career changers, or those seeking supplemental income. Apply today and make a tangible impact in your community.
Responsibilities
- Process veteran benefit applications with precision and attention to detail
- Provide exceptional customer service via phone, email, and in-person interactions
- Maintain accurate records using federal compliance systems (VA VISTA, VBMS)
- Coordinate with cross-functional teams to resolve complex case inquiries
- Conduct eligibility verification for federal programs and benefits
- Assist in outreach initiatives to connect veterans with available resources
- Adhere to strict confidentiality protocols and HIPAA regulations
Qualifications
- U.S. citizenship required
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office Suite and database systems
- Ability to pass federal background check and security clearance
- Strong written and verbal communication skills
- Knowledge of federal regulations (VA, ADA, FERPA) preferred
- Associate's degree or equivalent relevant experience
- Valid California driver's license if travel required