Job Description
Join the Public Service Team in Milwaukee, WI
The City of Milwaukee is seeking a detail-oriented and professional Part-Time Government Administrative Assistant to support our municipal operations. In this pivotal role, you will serve as the first point of contact for residents and businesses, ensuring efficient service delivery and accurate record-keeping. If you are passionate about community service and possess strong organizational skills, we encourage you to apply for this flexible opportunity.
What You Will Do:
This position offers a unique chance to contribute to the daily functioning of our local government. You will work in a dynamic environment where your attention to detail will directly impact our community.
Responsibilities
- Public Assistance: Greet visitors and direct inquiries to the appropriate departments with a focus on customer service and problem resolution.
- Record Management: Perform high-volume data entry and maintain accurate, up-to-date digital and physical filing systems for city documents.
- Communication Support: Draft, proofread, and distribute official correspondence, including memos, emails, and meeting agendas.
- Permit Processing: Assist in the review and processing of various city permits and applications for residents and contractors.
- Office Operations: Manage incoming phone calls, take detailed messages, and coordinate scheduling for department leadership.
- Compliance: Ensure all administrative procedures adhere to local, state, and federal government regulations and confidentiality standards.
Qualifications
- Education: High School Diploma or GED equivalent required; Associate’s degree in Public Administration or Business is a plus.
- Experience: Minimum of 1-2 years of experience in an administrative, clerical, or customer service role preferred.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with database management software.
- Communication: Excellent verbal and written communication skills with the ability to interact professionally with diverse populations.
- Attention to Detail: Strong ability to manage multiple tasks accurately and meet strict deadlines in a fast-paced government setting.
- Availability: Ability to work a flexible part-time schedule, including some evenings or weekends as required.