Job Description
Join our dedicated team supporting veterans at the Cleveland VA Medical Center. This federal position offers competitive pay, comprehensive benefits, and weekly pay cycles. We're seeking a detail-oriented professional to ensure seamless administrative operations in our healthcare facility. Enjoy stability, growth opportunities, and the satisfaction of serving those who served our nation.
Responsibilities
- Process veteran benefits claims with 99.5% accuracy
- Manage electronic health records in VA systems
- Coordinate patient scheduling across 15+ departments
- Prepare monthly compliance reports for federal audits
- Train new staff on HIPAA and VA protocols
- Maintain secure document management systems
- Support veterans with benefit inquiries via phone/in-person
Qualifications
- U.S. citizenship required
- Associate degree or 2 years federal administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- VA VISTA system certification (or willingness to obtain within 90 days)
- Ability to obtain and maintain Secret clearance
- Experience with medical records management
- Excellent written and verbal communication skills
- Knowledge of veterans' benefits programs