Job Description
Join the Public Sector in Fresno, CA!
Are you seeking a rewarding career with a flexible schedule? The Fresno County Department of Social Services is currently hiring a Part-Time Administrative Specialist to support our vital community programs. This is an excellent opportunity to serve the public while enjoying a healthy work-life balance.
As a key member of our team, you will help streamline operations and ensure our clients receive the assistance they deserve. We offer a competitive hourly wage, comprehensive benefits for eligible part-time employees, and a supportive, mission-driven environment.
Responsibilities
- Client Intake Support: Assist walk-in clients and phone inquiries with document collection and initial screening processes.
- Record Management: Maintain accurate and confidential digital and physical records in compliance with county privacy standards.
- Data Entry: Process applications, update case files, and input data into government databases with high precision.
- Communication: Act as the first point of contact, routing calls to appropriate staff and answering routine questions about county services.
- Office Operations: Manage office supplies, coordinate meeting rooms, and ensure the reception area is welcoming and organized.
- Reporting: Assist in compiling weekly activity reports and preparing correspondence for department leadership.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree or relevant coursework in Public Administration or Social Services is a plus.
- Experience: Minimum of 1 year of administrative experience, preferably in a government, healthcare, or customer service setting.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with database software is preferred.
- Communication: Excellent verbal and written communication skills; ability to interact tactfully with diverse populations.
- Integrity: Must possess a high level of discretion and the ability to handle sensitive information with absolute confidentiality.
- Availability: Must be able to work a flexible schedule, including some evenings or weekends as required by department needs.