Job Description
Join North Carolina's premier public service team as a Part-Time Benefits Specialist. Enjoy exceptional work-life balance with flexible scheduling, comprehensive health benefits, retirement plans, and paid time off. This role offers competitive compensation while serving your community in a stable, mission-driven environment.
Our government positions provide unparalleled job security, professional development opportunities, and a supportive workplace culture. With 20-25 weekly hours, this role is ideal for students, parents, or professionals seeking meaningful part-time work with outstanding benefits.
Responsibilities
- Assist eligible citizens with government benefit applications and enrollment processes
- Verify applicant eligibility using state and federal guidelines
- Process benefit claims with accuracy and timeliness
- Maintain confidential client records in secure government systems
- Conduct outreach programs to inform communities about available benefits
- Collaborate with cross-functional teams to resolve benefit-related inquiries
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years experience in customer service or benefits administration
- Proficiency with Microsoft Office Suite and database management
- Strong communication skills with diverse populations
- Ability to handle sensitive information with confidentiality
- Basic knowledge of government programs (SNAP, Medicaid, etc.)
- Valid North Carolina driver's license if fieldwork required