Job Description
We are seeking a dedicated and detail-oriented Part-Time Pension Benefits Specialist to join our esteemed team in Chicago. In this pivotal role, you will provide essential support to retirees and active employees regarding state pension plans. You will ensure the accurate processing of benefit requests and maintain the high standards of service expected by the state government. This is a fantastic opportunity for individuals looking for a flexible work-life balance while contributing to the financial security of our community.
Why Apply?
• Competitive hourly wage with flexible scheduling.
• Valuable experience within the state government sector.
• Professional development opportunities.
Responsibilities
- Review and process pension benefit applications and claims with a focus on accuracy and compliance.
- Provide exceptional customer service to retirees, answering inquiries regarding eligibility and account status.
- Analyze financial data and documentation to determine benefit calculations.
- Maintain and update confidential pension records in our secure database systems.
- Assist in the preparation of statistical reports and quarterly summaries for management review.
- Collaborate with the HR and Finance teams to resolve complex benefit discrepancies.
Qualifications
- High school diploma or GED required; Associate’s degree in Finance, Accounting, or Public Administration preferred.
- Previous experience in government administration, customer service, or pension processing is highly desirable.
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
- Strong attention to detail and the ability to handle sensitive information with absolute confidentiality.
- Excellent verbal and written communication skills.