Job Description
Join the Social Security Administration as a Part-Time Pension Plan Specialist in Milwaukee. Play a vital role in administering federal retirement benefits while enjoying a flexible schedule. This position offers the opportunity to serve American workers and retirees with integrity and precision.
We seek a detail-oriented professional to ensure accurate pension calculations, process retirement applications, and provide exceptional customer service to federal employees across Wisconsin. Enjoy competitive pay, comprehensive training, and the satisfaction of contributing to public service.
Responsibilities
- Process and verify retirement benefit applications according to federal regulations
- Calculate pension benefits using specialized software and guidelines
- Respond to inquiries from federal employees and retirees via phone and email
- Maintain accurate records in federal databases and document all case actions
- Collaborate with cross-functional teams to resolve complex benefit issues
- Ensure compliance with OPM and ERISA regulations
- Conduct periodic quality reviews of processed applications
Qualifications
- Associate's degree in Finance, Accounting, or related field (or equivalent experience)
- Minimum 2 years of pension/benefits administration experience
- Familiarity with federal retirement systems (FERS/CSRS)
- Proficiency in Microsoft Office Suite and database systems
- Strong analytical skills with attention to detail
- Excellent communication and customer service abilities
- Ability to handle confidential information with discretion
- U.S. citizenship and ability to pass federal background check