Job Description
Join the Social Security Administration as a Part-Time Pension Plan Specialist in Cleveland, OH with flexible remote work options. This role is critical in ensuring accurate federal pension administration and retirement benefits delivery. You'll work with federal employees, retirees, and dependents to resolve complex pension inquiries while maintaining strict compliance with federal regulations.
As a key member of our benefits team, you'll leverage your analytical skills to process pension applications, verify eligibility documentation, and communicate benefit entitlements. This position offers a unique opportunity to serve the public while advancing your career in federal benefits administration.
Responsibilities
- Process and adjudicate federal pension applications with 100% accuracy
- Research and resolve complex pension eligibility inquiries using federal guidelines
- Communicate benefit entitlements to federal employees and retirees
- Maintain secure electronic records in federal systems (e.g., HRConnect)
- Collaborate with HR departments to resolve pension discrepancies
- Conduct periodic audits of pension case files
- Provide telephonic and written support to pension beneficiaries
Qualifications
- Bachelor's degree in Finance, Business Administration, or related field
- 2+ years of pension/benefits administration experience
- Proficiency with federal benefits systems (e.g., HRConnect, FEBES)
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Familiarity with ERISA and TSP regulations
- Ability to work independently with minimal supervision
- U.S. citizenship and federal background clearance