Job Description
Join the elite Public Safety Communications team at Madison Police Department! We're seeking motivated individuals to become Part-Time Police Dispatchers Trainees. This vital role is your gateway to a rewarding career in emergency services, where you'll be the lifeline connecting citizens with first responders. Enjoy competitive pay, comprehensive training, and flexible scheduling while making a tangible impact on our community's safety.
As a trainee, you'll receive hands-on instruction in emergency call handling, radio dispatch protocols, and computer-aided dispatch systems. Our supportive environment fosters professional growth with opportunities for advancement to full-time dispatcher positions. No prior experience required – we provide all necessary training!
Responsibilities
- Answer emergency and non-emergency calls with calm professionalism
- Dispatch police officers and emergency services efficiently
- Operate computer-aided dispatch (CAD) systems with precision
- Maintain accurate call logs and incident documentation
- Coordinate multi-agency responses during critical incidents
- Provide clear instructions to callers during emergencies
- Participate in ongoing training and certification programs
Qualifications
- High school diploma or equivalent required
- Must be 18+ years old and legally eligible to work in the US
- Ability to pass comprehensive background check and drug screening
- Exceptional communication and multitasking abilities
- Basic computer proficiency with willingness to learn specialized systems
- Ability to remain composed under high-pressure situations
- Flexible availability including nights, weekends, and holidays
- Valid Wisconsin driver's license required