Job Description
Join North Carolina's premier state government agency for a stable part-time career with comprehensive benefits and retirement options. We're seeking a detail-oriented Public Benefits Specialist to assist citizens with essential state programs in our Charlotte office. Enjoy flexible scheduling, competitive compensation, and meaningful work supporting your community.
Responsibilities
- Process Medicaid and SNAP applications with accuracy and timeliness
- Conduct eligibility interviews and document client information
- Provide program guidance to applicants and stakeholders
- Maintain compliance with state regulations and data privacy standards
- Collaborate with cross-functional teams to resolve case complexities
- Generate monthly performance reports for program oversight
Qualifications
- Associate's degree in Public Administration, Social Work, or related field
- 1+ years of customer service or benefits program experience
- Proficiency with Microsoft Office Suite and case management software
- Strong communication skills with diverse populations
- Ability to handle sensitive information with confidentiality
- Valid North Carolina driver's license
- Must pass background check and drug screening