Job Description
Join North Carolina's dynamic public service team as a Part-Time Public Service Assistant in Charlotte. This rewarding role offers flexible hours while supporting vital community initiatives. Ideal for students, career-changers, or those seeking work-life balance, you'll gain invaluable experience in government operations while serving North Carolina residents.
Enjoy competitive pay, comprehensive training, and the satisfaction of contributing to meaningful public programs. Our inclusive workplace values diversity and professional growth.
Responsibilities
- Provide exceptional citizen assistance via phone, email, and in-person interactions
- Process administrative documents with precision and confidentiality
- Support community outreach events and program coordination
- Maintain accurate digital and physical record-keeping systems
- Collaborate with cross-functional teams on special projects
- Assist with data collection and reporting for performance metrics
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office Suite and data entry
- Strong written and verbal communication skills
- Ability to handle sensitive information with discretion
- Valid North Carolina driver's license (if required for travel)
- Pass background check and fingerprinting process