Job Description
Join California's premier public service team as a Part-Time Public Services Assistant. This dynamic role offers flexible scheduling while contributing directly to citizen engagement and administrative excellence. Perfect for students, career-changers, or those seeking meaningful part-time work with state benefits. Enjoy competitive pay, professional development opportunities, and the satisfaction of serving your community.
Our Sacramento-based office provides a collaborative environment where you'll gain invaluable experience in government operations. This position offers 20-25 hours per week with potential for weekend shifts to accommodate diverse schedules.
Responsibilities
- Process and verify citizen inquiries and documents with precision
- Assist with public-facing services including permit applications and benefit inquiries
- Maintain accurate digital and physical records using state systems
- Coordinate with multiple departments to resolve service delivery issues
- Support outreach initiatives and community engagement events
- Prepare routine reports and correspondence for departmental review
- Adhere to all state regulations and confidentiality protocols
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office Suite and data entry systems
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of California government operations preferred
- Valid California driver's license may be required for field duties