Job Description
Join Metro Nashville Government's dynamic team as a Part-Time Public Services Associate! Make a meaningful impact in our community while enjoying flexible hours and competitive compensation. This role is perfect for students, career-changers, or professionals seeking work-life balance. You'll provide essential support to Nashville residents, ensuring seamless access to government services and resources.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process permits, licenses, and applications with accuracy and efficiency
- Maintain digital records using government databases (e.g., Salesforce)
- Collaborate with cross-functional departments to resolve citizen inquiries
- Support community outreach initiatives and public education campaigns
- Assist with special projects including event coordination and data analysis
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or administrative experience
- Proficiency in Microsoft Office Suite and digital record-keeping systems
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced government environment
- Basic knowledge of Nashville city operations is advantageous
- Must pass background check and fingerprinting